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Pro-Flo Dual Power Softener

Duo HE

Product code — DP024HE

Our WRAS approved dual power battery or electrically operated water softeners are a twin tank duplex series softener. These innovative softeners can be powered by a 9V long-life battery or plug-in transformer and come with a range of advanced features to suit the modern Foodservice environment. The built-in protect programme detects leaks and learns water usage patterns to regenerate accordingly, saving on salt and water.

  • WRAS approved – demonstrating quality and durability of the highest standard.
  • 2 year parts and 1 year labour warranty – for complete peace of mind.
  • Can be powered by a single 9V long life battery (6LR61, supplied) which is perfect for washdown areas or via a plug-in transformer.
  • Sof’n’polish system – double the contact time for ultra-soft water.
  • Intelligent time control – volume override delivers peace of mind at busy times.
  • Opti-brining with HE resin – only regenerates the resin (food grade) that has been used.
  • Reversible Connections –
    Easier installation with choice of 3/4”  left of right hand side connections.
  • Free flow valve technology – flow rates up to 65 lpm.
  • One-size footprint – CAD, specifier and space friendly design – all models with the same footprint.
  • Includes salt alarm
  • Robust design for quick and easy installation.
  • Digital display for easy control and programming.
  • Comes complete with hose air gap kit to protect the water softener and the water supply from backflow, full standard installation kit (includes 2 x 1.5m stainless braided hoses) and water hardness test kit.
  • Suitable for either Tablet or Block salt. 


  • Dishwashers; Undercounter, Hood, Rack-Conveyor, Flight. Glasswashers, Combi-Ovens, Hot Water Boilers, Laundry Washing Machines.

557 x 269 x 489 HxWxD (mm)

1,520 litres (at 300ppm)

Salt use per regeneration (kg): Tablet/Block 0.84 – 1.2

Max Flow (lpm): 65

Water Pressure (bar): 1.5 – 5

Temperature (°C): 2 – 49

Connection: 3/4” male

Designed with the Earth in mind.

Every Monarch Water product has been carefully designed to minimise its environmental impact.

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the Midi HE Softener

The Midi HE is the UK’s best-selling softener in the merchant channel and the number 1 choice for UK installers. The WRAS-approved Midi HE is high efficiency and provides the ultimate protection against limescale.

Monarch Champions — 
People you can trust

We’re so confident our products will meet your needs that we’ve assembled a group of existing customers – our ‘champions’. Our advocates will directly answer any questions you may have, from installation to living with a Monarch Water product.

Ecologi —
Climate action at your fingertips

Simple and impactful ways to collectively reverse climate change.

The Eczema

Monarch is the perfect partner for The Eczema Academy, offering a multitude of sustainable, WRAS-approved water treatment products that can help alleviate skin conditions, such as, eczema. Carolyn Akinyemi, founder of the academy said: “We are extremely happy to be working alongside Monarch – a reputable and innovative company that offers a number of softening and filtration solutions, which are key components in the effective protocols for the relief of Eczema”.

Together, Monarch and The Eczema Academy aim to educate people on how they can help relieve and control their Eczema. Ian Flack, Monarch’s head of sales said: “We are proud to be supporting Carolyn and The Eczema Academy. We are looking forward to working closely with her going forward to help convey the benefits that soft water can bring to those affected by eczema”.

If you would like to find out more about The Eczema Academy, visit or email

Keep up-to-date with all the latest from The Eczema Academy by subscribing to their YouTube channel here.