In these unprecedented times, and on Government Advice, Monarch Water is working under emergency conditions only.
To these ends we are operating on skeleton staff in all departments.
Should you have any concern about the operation of your softener, please follow our instructions on ‘’How to bypass your softener’’ via the link below, until our service department are able to operate normally during these challenging times.
Therefore please go to Monarch Water’s ‘Bypassing Your Water Softener’ guide where various options covering installations going back nearly 30 years are available.
*This facility will be updated as per Government Advice without further notice.
Thank you for your understanding.