It seems hard to believe that over 50 years ago (May 1964) the very first Monarch water softener was sold. Times have changed considerably in these 52 years, 34 of which have been in the food service industry, where we have progressed from an East Anglian based company, to one of, if not the largest water treatment companies in the UK.

Monarch sold their very first scale prevention filter to Brasilia coffee systems and the Stills company in 1982. In fact we are confident that we were the very first company in the UK to offer bespoke filters systems to cover specific applications for the protection against both bad tastes/odours and hard water scale.

Unique products, excellent range and exceptional service—the key ingredients…

Our fully trained team of service engineers ensure peace of mind for all of our customers.

Monarch Water prides itself on its level of service throughout the hard water regions of England. In fact we currently provide support to tens of thousands of sites including, schools, retirement homes, restaurants, hospitals, blue chip companies as well as your local café, hotel etc.

On-going protection is vital to maintain efficient equipment. We offer a nationwide after sales service for water softeners, reverse osmosis units, as well as the tried and tested CFU’s. We are the chosen supplier and service provider for some of the country’s leading pub and restaurant chains.

Monarch staff are proficient with the ProNett system which is currently being used on a number of contracts we hold. ProNett is the chosen system for more and more leading organisations and facility management companies. This allows central control on maintenance and new installations, on a multi-site, multi-regional, property to property basis.

At any one time, key staff at Monarch Water can offer over 260 years’ experience at both service and sales level, to provide efficient and knowledgeable support to their customers.

At the end of the day, whilst service is vital to all aspects of the industry, the best service is the need for none at all!

Monarch Water offers arguably the most reliable range of automatic softeners and reverse osmosis units available. This together with minimum warranties of 5 years parts and 2 years labour on all cabinet based softeners, helps make us the UK’s leading softener and RO supplier.

Additional products like the revolutionary Scaleout systems are small enough for a coffee/vending machine. But with models large enough for a hospital, we continue to cement our place as not only the leading supplier, but the one with the most foresight too!