01986 784759

Why get a service?

Monarch Water products are designed to last and with regular servicing they will continue to work at peak performance for years to come. Our specially trained network of engineers are expert at what they do and are dedicated to keeping your Monarch Water product working and in tip top condition.

What's my softener warranty?

Standard warranty

  • Access 2-year parts* and 2-year labour warranty by registering your Monarch Water softener within 90 days of your installation.

*parts warranty subject to receiving an annual service

Super Warranty

Upgrade to a 7-year parts warranty available with and contingent on an annual service plan – subject to 12 continuous monthly service plan payments a year.

New install customers – Annual service plan must commence within 30 days of your warranty registration to qualify for extended warranty coverage.

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Maintain performance

Our Service Plans reduce the risk of any unexpected breakdowns throughout the year, and ensure your house is running to an optimal level of water quality.

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Tip top condition

Our team ensure the components are all working as they should be, checking crucial elements such as the valves, seals and connections.

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Peace of mind

Our Service Plans offer complete peace of mind ensuring your Monarch Water product is working as it should be. 

What's included in your service

• Test incoming water
• Check controller settings
• Ensure salt use is kept to a minimum
• Test soft mains tap to check efficiency of softener
• Test hot water, which will give efficiency performance of the last 6/7 days operation of softener
• Check brine draw &, if necessary, remove & clean injector
• Check backwash flow rate &, if necessary, remove & clean flow controller or solenoid
• Check all functions of the regeneration, backwash, brine draw & rinse, purge, brine refill
• Check that all cycle times are correct
• Check all phases of operation
• Replace all necessary parts F.O.C. if covered by the warranty

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roundel design softener

Maintain performance

Without regular maintenance, minerals and other deposits can accumulate inside your product, leading to clogs and reduced water flow.

Our Service Plans offer complete peace of mind ensuring your Monarch Water product is working as it should be. 

roundel design tip top condition

Tip top condition

Our team ensure the components are all working as they should be, checking crucial elements such as the valves, seals and connections.

whats included roundel

What's included in your service

  • Test incoming water
  • Check controller settings
  • Ensure salt use is kept to a minimum
  • Test soft mains tap to check efficiency of softener
  • Test hot water, which will give efficiency performance of the last 6/7 days operation of softener
  • Check brine draw &, if necessary, remove & clean injector
  • Check backwash flow rate &, if necessary, remove & clean flow controller or solenoid
  • Check all functions of the regeneration, backwash, brine draw & rinse, purge, brine refill
  • Check that all cycle times are correct
  • Check all phases of operation
  • Replace all necessary parts F.O.C. if covered by the warranty
Our subscription plan makes it easier for you, by spreading the cost over 12 months, giving you total peace of mind. We’ll reach out when it’s time to book your appointment in.
Signing up for our service subscription is simple. If you’ve had a recent installation or a softener service by Monarch Water within the last 3 months, you can sign up today, just click the button below. If you have a Monarch Water softener but don’t fit this criteria, please give us a call on 0800 093 8222 and we can run through your options with you.

Not sure which to choose?

To find out more information about our service plans, just give us a call on 01986 784759, or you can pop your details into the contact form below and we’ll get back to you as soon as we can.

Had water softener, outside tap and kitchen tap installed. Great service and great workmanship. Would highly recommend.

David

Contact us to find out more

Contact us today to find out more 01986 784759

Select your location below so we can arrange the best delivery service for you

Select your location below so we can arrange the best delivery service for you

Select your location below so we can arrange the best delivery service for you

Select your location below so we can arrange the best delivery service for you

Select your location below so we can arrange the best delivery service for you