Annual servicing, made easy
Monarch Water products are designed to last and with regular servicing they will continue to work at peak performance for years to come. Without regular maintenance, minerals and other deposits can accumulate inside your Monarch Water softener, leading to clogs, reduced water flow and inefficient performance.
To make things super convenient and hassle-free for you, we’ve set up an easy monthly payment plan to spread the cost of your annual service over 12 months and give you complete peace of mind.
What's included in your service
1 x service visit per year, after 12 monthly payments.
Your service includes:
- Test incoming water
- Check controller settings
- Ensure salt use is kept to a minimum
- Test soft mains tap to check efficiency of softener
- Test hot water & efficiency performance of the last 7 days
- Check brine draw, remove & clean of injector
- Check backwash flow rate & clean flow controller or solenoid
- Check function of regeneration, backwash, brine draw & rinse
- Check that all cycle times are correct
- Check all phases of operation
- Replacement of consumable parts as required
- 3 months warranty on maintenance visit (meaning that any work performed or parts replaced during a service visit are guaranteed for 3 months from the date of that service)
Maintain performance
An annual service reduces the risk of unexpected breakdowns throughout the year, and ensures your home is running to an optimal level of water quality.
Tip top condition
Our team ensure the components are all working as they should be, checking crucial elements such as the valves, seals and connections.
Peace of mind
An annual service offers complete peace of mind, with our monthly payment plan spreading the cost of a service into smaller, monthly recurring payments.
Maintain performance
Without regular maintenance, minerals and other deposits can accumulate inside your product, leading to clogs and reduced water flow.
Our Service Plans offer complete peace of mind ensuring your Monarch Water product is working as it should be.
Tip top condition
Our team ensure the components are all working as they should be, checking crucial elements such as the valves, seals and connections.
What's included in your service
- Test incoming water
- Check controller settings
- Ensure salt use is kept to a minimum
- Test soft mains tap to check efficiency of softener
- Test hot water, which will give efficiency performance of the last 6/7 days operation of softener
- Check brine draw &, if necessary, remove & clean injector
- Check backwash flow rate &, if necessary, remove & clean flow controller or solenoid
- Check all functions of the regeneration, backwash, brine draw & rinse, purge, brine refill
- Check that all cycle times are correct
- Check all phases of operation
- Replace all necessary parts F.O.C. if covered by the warranty
What’s not included in a service
Breakdowns and repairs (unless within 3 months of service being completed)
Resin replacement
Parts not under warranty
Pipework/isolation valves/Bypass/Hoses and fittings
Drainage issues (blocked waste pipes etc)
Misuse/Damage
Operator error
Work required due to products not installed in accordance with Monarch Water’s installation instructions
Our annual service plan makes it easier for you, by spreading the cost over 12 months, giving you total peace of mind. We’ll reach out when it’s time to book your appointment in.
Signing up for monthly payments is simple. If you’ve had a recent installation or a softener service by Monarch Water within the last 3 months, you can sign up today, just click the button below. If you have a Monarch Water softener but don’t fit this criteria, please give us a call on 0800 093 8222 and we can run through your options with you.
Need some help?
To find out more information about our service plans, just give us a call on 01986 784759, or you can pop your details into the contact form below and we’ll get back to you as soon as we can.
