Service & repairs

Monarch Water products are designed to last, with regular servicing they will continue to work at peak performance for years to come. Our specially trained network of engineers are expert at they do and are dedicated to keeping your Monarch Water product working and in tip top condition.

Need a service?

To book a service please give us
a call on 01986 784759, or request a
call back and we’ll get back to you as
soon as we can.

Need a repair?

To book a service please give us
a call on 01986 784759, or request a
call back and we’ll get back to you as
soon as we can.

Why get a service?

Monarch Water products are designed to last and with regular servicing they will continue to work at peak performance for years to come. Our specially trained network of engineers are expert at what they do and are dedicated to keeping your Monarch Water product working and in tip top condition.

Maintain performance

Without regular maintenance, minerals and other deposits can accumulate inside your product, leading to clogs and reduced water flow.

Booking in a service ensures complete peace of mind that your Monarch Water product is working as it should be.

Tip top condition

Our team ensure the components are all working as they should be, checking crucial elements such as the valves, seals and connections.

What's included in your service

• Test incoming water
• Check controller settings
• Ensure salt use is kept to a minimum
• Test soft mains tap to check efficiency of softener
• Test hot water, which will give efficiency performance of the last 6/7 days operation of softener
• Check brine draw &, if necessary, remove & clean injector
• Check backwash flow rate &, if necessary, remove & clean flow controller or solenoid
• Check all functions of the regeneration, backwash, brine draw & rinse, purge, brine refill
• Check that all cycle times are correct
• Check all phases of operation
• Replace all necessary parts F.O.C. if covered by the warranty

Maintain performance

Without regular maintenance, minerals and other deposits can accumulate inside your product, leading to clogs and reduced water flow.

Our Service Plans offer complete peace of mind ensuring your Monarch Water product is working as it should be.

Tip top condition

Our team ensure the components are all working as they should be, checking crucial elements such as the valves, seals and connections.

What's included in your service

Test incoming water
Check controller settings
Ensure salt use is kept to a minimum
Test soft mains tap to check efficiency of softener
Test hot water, which will give efficiency performance of the last 6/7 days operation of softener
Check brine draw &, if necessary, remove & clean injector
Check backwash flow rate &, if necessary, remove & clean flow controller or solenoid
Check all functions of the regeneration, backwash, brine draw & rinse, purge, brine refill
Check that all cycle times are correct
Check all phases of operation
Replace all necessary parts F.O.C. if covered by the warranty

Choose a plan

Monarch Water products are designed to last, with regular servicing they will continue to work at peak performance for years to come. Our specially trained network of engineers are experts in what they do and are dedicated to keeping your Monarch Water product working and in tip top condition.

Request a callback

To book a visit from one of our Monarch Water engineers or to find out more information about service or repairs, just give us a call on 01986 784759, or you can pop your details into the contact form below and we’ll get back to you as soon as we can.